Managing technology across a modern school district is no small task and our legacy IT Service Management and Asset systems weren't cutting it. Join us as we walk through our district’s journey to identify, implement, and begin adopting a new ITSM and ITAM platform. We’ll explore the challenges we faced with our old system, the discovery process for finding a better fit, and the real-world lessons learned through implementation. With over six months of data and experience in our new platform, we’ll share early wins, lingering hurdles, and what’s next on our roadmap. Whether you're considering a similar upgrade or already in the middle of one, you’ll leave with practical insights and a clearer picture of what transformation looks like in the K-12 IT world.
